Troubleshooting

At Qwick, we would like to help you have a better experience on our platform. Please let us know what we can help you with by filling out our support ...

There are several reasons why you may not be able to use the Instant Pay Feature at this time, see below: Debit Card is not supported for Instant Paym...

Qwick uses the cell phone number as the unique ID for each user/profile. If you are a Pro and have a new cell phone number, you must set up a new prof...

If your app is running slow or you are seeing unusual errors, you may need to update our app. To check and see what version of the app you have and up...

If you have been having issues using the Time Clock Feature, see below: Pros must be within .5 miles of the Shift Location to clock in. Pros cannot cl...

If you have received a notification that you were selected for a Shift but there is no Shift available when you tap the notification, it is because th...

If you are having issues getting your selfie taken for your profile picture, try the below: Take a selfie and save it on your phone. Complete the rest...

Pro profiles cannot be shared, and Pros can only have one active profile. Pros cannot take another Pro's place on a Shift for security and OAI Insura...

Is your cell service connected? You must have connected cell service to complete your profile. If you have used Qwick previously and have since change...

If your app seems slow or is not working properly, try the below troubleshooting solutions: Close the app entirely and reopen it Keeping the app open ...

If you are receiving an error on the insurance information page like "Failed to Save" please see below. Do not Auto-Fill your information, please ente...