Why was I not confirmed on a shift I was selected for?
Edited
If you were selected for a shift but don’t see it available anymore, it usually means another professional confirmed it first.
Here’s what happened:
Businesses often send offers to multiple professionals at the same time to fill shifts quickly.
The shift is awarded to the first person who confirms it in the app.
Once someone confirms, the shift is no longer available to others - even if they were also selected.
What you can do next
Act quickly when you receive a shift offer - timing matters.
Review details ahead of time so you can confirm faster.
Keep applying - new shifts are posted regularly.
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