I can’t do instant pay
Uh oh! Your shift payment has been sent over and you are hoping to get it asap, but you're not able to select the instant pay option. There could be a few reasons why this is the case. Please note - W-2 shifts are not eligible for instant pay. See more about W-2 payments here.
It says your debit card is not supported for instant payment. Stripe does not support pre-paid debit cards for instant payment. Your debit card must be from a major national bank (e.g., Bank of America, Chase, Wells Fargo, Chime, etc.)
Your default payment method is a checking account. Change your payment method to a debit card to use instant pay!
You just changed your payment method to a debit card or changed debit cards. Stripe does not allow use of the instant pay feature for the first 48 hours after a payment card is changed. After the 48 hours are over, you can use the instant pay feature.
Your payment is listed as “On its Way” in the app. Only money "Available Now" can be instant paid, if the payment is “On its Way” instant pay is not available as it's currently in transit to your payment method on file.
Shifts paid during Stripe's automatic sweep of payments may not be available for instant pay. Learn more here.
The business hasn't verified your payment/shift times just yet. The business must pay for the shift before you can use the instant pay feature. The app will notify you when you have been paid. Businesses have up to 48 hours to settle shift payments.
Stripe is missing information. If you have not added your Social Security number and updated identification documents for verification, you will be unable to receive any payout via Stripe. You should see prompts to complete this directly in your Stripe dashboard if needed.
You no longer have a valid payment method on file. If you closed or lost your debit card, you'll need to get this updated before we can send your payment. See this article here: Lost/Stolen Cards or Payment Accounts
You have less than $20 in your Stripe account balance. The minimum amount a professional can instant pay is $20. You'll be unable to instant pay anything less than this yourself.