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FAQs for Professionals

Ratings Help

What if I need to cancel a confirmed shift?
Businesses count on our professionals to show up ready to work. It’s best practice to only accept shifts you know you can make so that cancelations do...
Late to Shift Policy
Confirming a Shift means the Pro is committing to working the Shift and being on time for the start of the Shift. If a Pro is late to a Shift, even ...
Minimum Performance Requirements
In order to maintain a healthy marketplace and ensure new pros have an opportunity to prove themselves, Qwick maintains a minimum performance threshol...
Completion Rates Explained
Completion Rate is the stat that shows how reliable a Pro is If a Pro works a Shift, the completion rate goes up or stays at 100% If a Pro cancels a c...
Pro Profile Ratings Explained
Pro Profile Ratings explained When a Pro completes a Shift, they will get a profile rating (1-5 stars) from the business A Pro's profile rating is the...