Late to shift policy

Confirming a shift means the pro is committing to working the shift and being on time for the start of the shift. If a pro is late to a shift, even if the pro messages the business via the in-app chat feature that they are “running late” or “on the way”, the business has the right to send the pro away and not allow the pro to work.

 If a pro is late to a shift and the business sends the pro away, whatever dismissal category (call out, no-call, no-show) the business files the dismissal under will stand, and the penalties associated with that category will be enforced.