Ratings Help
Pro profile ratings explained
Pro profile ratings explained When a pro completes a shift, they will get a profile rating (1-5 stars) from the business A pro's profile rating is the...
Minimum performance requirements
In order to maintain a healthy marketplace and ensure new pros have an opportunity to prove themselves, Qwick maintains a minimum performance threshol...
Late to shift policy
Confirming a shift means the pro is committing to working the shift and being on time for the start of the shift. If a pro is late to a shift, even i...
Completion rates explained
Completion rate is the stat that shows how reliable a pro is. If a pro works a shift, the completion rate goes up or stays at 100% If a pro cancels a...
What if I need to cancel a confirmed shift?
Businesses count on our professionals to show up ready to work. It’s best practice to only accept shifts you know you can make so that cancelations do...