Organizations and locations
Qwick Business accounts are organized into Organizations and Locations.
Think of an Organization as your overall business (such as a restaurant group or hospitality company) and each Location as an individual restaurant, venue, hotel, or worksite within that business.
Understanding the difference between organizations and locations helps you manage managers, billing, shift postings, and Professionals more efficiently.
Quick Summary
Organization
Represents your overall business.
Can contain one or more locations.
Organization Managers can manage every location.
Can set a default billing method for all locations.
Shares Favorite and Blocked Professionals across every location.
Can create new locations.
Location
Represents an individual restaurant, venue, or worksite.
Has its own address, contact information, and shift schedule.
Can inherit organization billing or use its own payment method.
Can have its own Location Managers.
Manages its own shifts and Managers on Duty.
Organization vs. Location
Setting | Organization | Location |
|---|---|---|
Managers | Organization Managers can access and manage every location within the organization. | Location Managers can only access the location(s) they are assigned to. |
Billing | Can set a default payment method for all locations. | Can inherit the organization's billing or use its own custom payment method. |
Favorite Professionals | Shared across the entire organization. | Cannot be managed separately by location. |
Blocked Professionals | Shared across the entire organization. | Cannot be managed separately by location. |
Shift Postings | — | Managed independently by each location. |
Manager on Duty | — | Assigned separately for each shift. |
Location Information | Organization information applies across the business. | Each location maintains its own address, contact information, and location details. |
Tip: Before making changes, confirm whether you're editing the Organization or a specific Location. Changes made at the Organization level may affect multiple locations.
Organization Managers
Organization Managers have access to every location within the organization.
They can:
Create new locations.
Edit organization information.
Edit location information.
Manage organization and location billing.
Add or remove managers.
Post shifts.
Review and pay Professionals.
Manage organization-wide settings.
To edit an organization:
Go to Locations.
Click the pencil icon next to the organization.
Select the appropriate tab:
Team to manage managers.
Billing to update payment methods.
Info to update organization information.
Location Managers
Location Managers can only access the location(s) they have been assigned.
They can:
Update location information.
Manage location billing.
Add or remove location managers.
Post shifts.
Review and pay Professionals.
Location Managers cannot:
Edit organization settings.
Create new locations.
Manage locations they are not assigned to.
To edit a location:
Go to Locations.
Click the pencil icon next to the location.
Select the appropriate tab:
Team to manage location managers.
Billing to manage payment methods.
Info to update location details.
Create a New Location
Important: Only Organization Managers can create new locations.
To add a new location:
Log in to biz.qwick.com.
Select Locations.
Under your organization, click Add a New Location.
Enter the required location information.
Upload a location logo (optional but recommended).
Submit the location for review.
What happens next?
After you submit your new location:
The Qwick Accounts team reviews the information.
A member of the team may contact you if additional information is needed.
Once approved, the location can begin posting shifts.
New locations automatically inherit the organization's default billing method unless custom billing is configured.
Need to post shifts right away? Text 79425 and Qwick Support can help expedite the approval process whenever possible.
Search for a Location
Use the Location Search menu at the top of the platform to quickly search for and switch between locations within your organization.
Organization and Location Billing
Organizations can set a default payment method that newly created locations automatically inherit.
Locations can also maintain their own payment method if needed.
Set Organization Billing
Go to Locations.
Click the pencil icon next to the organization.
Select the Billing tab.
Add a payment method.
Use Organization Billing for a Location
After organization billing has been added:
Go to Locations.
Click the pencil icon next to the location.
Select the Billing tab.
Click Reset to Org.
The location will use the organization's default payment method.
Use Custom Billing for a Location
Go to Locations.
Click the pencil icon next to the location.
Select the Billing tab.
Click Add Custom Payment Method.
For additional billing help, see:
Changing or Updating Payment Cards
Add ACH Billing to Your Account
Add Managers
Organization Managers can invite both Organization Managers and Location Managers.
Location Managers can invite managers only for the location(s) they manage.
To invite a manager:
Go to Locations.
Click the person icon next to the organization or location.
Enter the manager's information.
Send the invitation.
To view current managers:
Click the pencil icon next to the organization or location.
Select the Team tab.
Remove Managers
To remove a manager:
Go to Locations.
Click the pencil icon next to the organization or location.
Select the Team tab.
Remove the desired manager.
Location Managers can only remove managers from the locations they manage.
Frequently Asked Questions
Who can create new locations?
Only Organization Managers can create new locations.
Do new locations need approval?
Yes. Every new location is reviewed by the Qwick Accounts team before it can begin posting shifts.
Can each location have its own billing?
Yes. A location can either inherit the organization's default payment method or maintain its own custom payment method.
Are Favorite and Blocked Professionals shared across locations?
Yes. Favorite Professionals and Blocked Professionals are shared across every location within the same organization.
Can Location Managers manage other locations?
No. Location Managers can only access and manage the location(s) they have been assigned.
Why can't I create a new location?
Creating new locations is limited to Organization Managers. If you don't have Organization Manager permissions, contact your organization's administrator or an Organization Manager for assistance.
