Changing/updating payment cards

Important: This article applies only to businesses that pay by credit or debit card. If your business is invoiced, contact Qwick Support by texting 79425 or emailing support@qwick.com to update your payment method.

Want to pay by bank account (ACH) instead? See Add/update ACH billing to your account.

Quick Summary

• Add a payment card at the organization level to share it with multiple locations.

• Add a payment card at the location level if only one location should use that card.

• Locations can switch back to the organization's default payment method at any time by selecting Reset to Org.

Which billing level should I update?

Choose Organization-level billing if:

• Multiple locations use the same payment method.

• You want new locations to automatically inherit the payment method.

Choose Location-level billing if:

• One location should use a different payment card.

• Each location manages its own billing.

Important: A valid payment method must be on file before you can post shifts or select Professionals.

If your business is not invoiced, log in to biz.qwick.com to update your payment method.

Organization-level payment card

Adding a payment card at the organization level creates a default payment method that locations can inherit. Use this option if multiple locations should share the same payment card.

1. Click the Locations tab

2. For the organization whose payment card you need to change/update, click the pencil icon

   Note: If you don't see the pencil icon, you may not have organization-level manager permissions to update billing.

3. Click the Billing tab at the top of the screen

4. Add or update the payment card information, then click Save Payment Method

To make an org-level payment method available to a location

1. Click Locations

2. Click the pencil icon next to the location whose payment you want to update

   Note: If you don't see the pencil icon, you may not have permission to update billing for this location.

3. Click Reset to Org

   **Reset to Org removes the location's custom payment card and restores the organization's default payment method.

Location-level payment card

Adding a payment card at the location level applies the card only to that location. Use this option if a location should have its own payment card.

1. Click the Locations tab

2. For the location whose payment card you need to change/update click the pencil icon

   Note: If you don't see the pencil icon, you may not have permission to update billing for this location.

3. Click the Billing tab at the top of the screen

4. Add or update the payment card information, then click Save Payment Method

Need additional help? Contact Qwick Support by texting 79425 and we'll be happy to assist you.