Adjusting hours when paying a shift

Use this article if you need to adjust a Professional's worked hours before submitting payment.

You can adjust hours whether or not the Professional used the Qwick time clock. The steps differ depending on how the shift was tracked

From your phone or desktop, visit biz.qwick.com, log in if necessary, and navigate to the home page.

Choose the correct option

• Use the Reported Hours tab if the Professional clocked in or out using the Qwick time clock.

• Use Adjust Hours if the Professional did not use the Qwick time clock or if you need to manually enter the worked hours.

If a professional has used the time clock feature to clock in and/or out for the shift:

1. Click Pay Pro

2. Click the Reported Hours tab

3. Verify the time the pro clocked in or out. If it is incorrect for the time they worked, then you can adjust it here

4. Click Pay Pro while on the Reported Hours tab to pay the pro for the time clocked or adjusted

   *Important: If you're adjusting hours on the Reported Hours tab, complete the payment from that tab. Returning to the Contracted Hours tab before paying will cause the original contracted hours to be used instead of your adjusted hours.

5. Tip the professional, if applicable

6. Leave a star rating and a review, if desired

7. Favorite the pro if you would like to work with them again, or Block the pro if you'd like future shifts posted to be hidden from them in the future (optional)

Qwick's time clock feature is a resource to help log, adjust, and pay professionals. Before submitting payment, review the Professional's worked hours carefully. The hours you confirm or enter will determine the payment amount for that shift.

If a professional has not used the time clock feature to clock in and/or out for the shift:

1. Click Pay Pro

2. Click Adjust Hours

3. Change the date, start, and end time as needed (please ensure the AM/PM options are correct)

4. Click Pay Pro

5. Tip the pro, if applicable

6. Leave a star rating and a review, if desired

7. Favorite the pro if you would like to work with them again, or Block the pro if you'd like future shifts posted to be hidden from them in the future (optional)

When should I adjust a Professional's hours?

Adjust hours when the Professional:

• Started late

• Left early

• Worked past the scheduled end time

• Forgot to clock in or clock out

• Took a different unpaid break than originally scheduled

Can I adjust the shift date?

Yes. When using Adjust Hours, you can update the date, start time, and end time before submitting payment.

Which hours will the Professional be paid for?

The Professional will be paid based on the hours you submit when completing payment. Review all adjustments carefully before selecting Pay Pro.

For further assistance adjusting hours, please text our support team at 79425. We'll be happy to help!