Payment Help with Stripe
How to Update Your Debit Card
Tap on the earnings tab on the home page of the app Tap the payout dashboard button Tap three lines at the top left and choose settings Scroll down an...
How Do I Contact Stripe?
Stripe, our secure payment partner, is responsible for helping Pros with their Identity Verification and payment accounts. Qwick is unable to make any...
Stripe’s Automatic Transfer Protocol
Every business evening between 9 pm and midnight EST, Stripe automatically sends money in professional's Stripe account to the personal payout method ...
ID Verification
Qwick uses Stripe's IDV software. Stripe is Qwick's third-party payment processor; they are the largest online payment processor in the world. All Pro...
Identity Verification (ID) & Document Help
If you are having trouble with the Identity Verification tools, please know your ID must be in hand and not expired, the ID Verification system will ...
Lost/Stolen Cards or Payment Accounts
We (Qwick) are not allowed to make any changes or updates to your payment account for security purposes. Stripe, our secure payment partner, is respo...
Paused Stripe Accounts
Stripe has paused your account because they need more information from you. They are requesting you update your ID info. See below how to do this. Onc...
Changing Email Addresses or Cell Numbers in Stripe
Make sure your app is updated to the latest version before doing this Tap on the earnings tab at the bottom right of the home page of the app Tap payo...
Change Default Payout Method in Stripe
Pros can have two payout methods (bank accounts or debit cards) In Stripe. To change your default payout method, see below: Tap the Earnings Tab Tap P...
Adding a Second Payout Method in Stripe
Pros can have two payout methods (bank accounts or debit cards) In Stripe. To add a second payout method, see below: Tap the Earnings Tab Tap Payout D...
Updating/Changing Bank Account Payment Methods
Tap on the earnings tab on the home page of the app Tap the payout dashboard button Tap three lines at the top left and choose settings Scroll down an...