Payment Help with Stripe
Paused Stripe accounts
Stripe has paused your account because they need more information from you. They are requesting that you update your ID info using these steps: Tap o...
Adding a second payout method in Stripe
Pros can have two payout methods in Stripe: bank accounts or debit cards. To add a second payout method, see below: Tap the Earnings tab Tap Payout...
Change default payout method in Stripe
Pros can have two types of payout methods in Stripe: bank accounts or debit cards. To change your default payout method: Tap the Earnings tab Tap P...
Changing email addresses or cell numbers in Stripe
Please make sure your app is updated to the latest version before completing these changes: Tap on the Earnings tab at the bottom right of the home...
Updating/changing bank account payment methods
Tap on the Earnings tab on the home page of the app Tap the Payout Dashboard button Tap three lines at the top left and choose Settings Scroll do...
ID verification
Qwick uses Stripe's IDV software. Stripe is Qwick's third-party payment processor; they are the largest online payment processor in the world. All pro...
Identity verification (ID) + document help
If you are having trouble with the identity verification tools, please know your ID must be in hand and not expired. The ID verification system will ...
How to update your debit card
Tap on the Earnings tab on the home page of the app Tap the Payout Dashboard button Tap three lines at the top left and choose Settings Scroll do...
Lost/stolen cards or payment accounts
Qwick is unable to make any changes or updates to your payment account for security purposes. Stripe, our secure payment partner, is responsible for ...
How do I contact Stripe?
Stripe, our secure payment partner, is responsible for helping pros with their identity verification and payment accounts. Qwick is unable to make any...
Standard pay vs. instant pay
Qwick offers your shift pay in two ways: standard pay and instant pay . If your account is eligible for instant pay, you’ll be asked each time you cl...