Qwick payment reports

Edited

Learn how to view your payment details and download payment reports from your Business Dashboard.

Quick Summary

  • Payment details are available from the Payment Dashboard.

  • The Payment Dashboard is located under the Dashboards tab.

  • The Payment Dashboard is the default dashboard when you open the Dashboards tab.

  • You can download payment reports as a CSV file for any available date range.

  • Payment reports include Professional names, shift dates, payment dates, payment amounts, and fee breakdowns.

View payment details

If you're looking for your payment details, invoices, statements, or payment history, you can find them in the Payment Dashboard.

To access your payment information:

  1. Log in to your Business Dashboard at biz.qwick.com.

  2. Click the Dashboards tab.

  3. The Payment Dashboard will open by default.

  4. If another dashboard is displayed, click Payment Dashboard to return to your payment information.

From the Payment Dashboard, you can review payment activity before downloading a report.

Download a payment report

To download a payment report (CSV):

  1. Log in to your Business Dashboard.

  2. Click the Dashboards tab.

  3. Use the location selector in the upper-right corner to choose the location you want to review.

  4. Select a custom date range or choose a preset date range, such as This Week or Last 7 Days.

  5. Click Download CSV in the lower-left corner of the report.

The downloaded report includes information such as:

  • Professional name

  • Shift date

  • Payment date

  • Payment amount

  • Platform fees

  • Payment status

This report can be used to reconcile payments, review business expenses, or update your accounting and financial records.

ACH Payment Status

If your business pays by ACH, you may see a payment status of PENDING.

A PENDING status means:

  • The Professional has already been paid.

  • The payment is still processing through your bank.

  • ACH transfers typically take up to 5 business days to clear your bank account.

Frequently Asked Questions

Where can I find my payment details?

Open your Business Dashboard and select the Dashboards tab. The Payment Dashboard is the default page and displays your payment activity.

Where can I find my invoices or statements?

Your payment information is available from the Payment Dashboard. If another dashboard is displayed, select Payment Dashboard to return to your payment details.

Can I download a payment report?

Yes. You can download a CSV payment report from the Payment Dashboard for any available date range.

What information is included in the payment report?

The CSV report includes Professional names, shift dates, payment dates, payment amounts, payment status, and fee breakdowns.

What does a PENDING payment status mean?

For ACH payments, PENDING means the Professional has already been paid, but the payment has not yet cleared your business's bank account. ACH payments typically clear within 5 business days.

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