Cancellation Fees

If a business partner cancels a confirmed Shift within 24 hours of the Gig Start Time, the business may be required to pay fees of up to 50% of the value of the Shift.

If a Business cancels a confirmed Shift within 24 hours before the start time of the Shift, the Business may be required and agrees to pay 50% of the Charges of the Shift, including both the Payment for the Pro, the Stripe Fee, and the Platform Fee. If more than 24 hours’ notice of cancellation is given, there will be no charge to the Business.

If a Business instructs the Pro to stop work earlier than the time posted for that Shift, the Business may be required to pay all the Charges associated with the Pro Services received and 50% of the Charges for any time remaining in the Shift. For example, for a Shift that is an 8-hour shift, if the Business ends the shift after 4 hours, the Business will be charged for the 4 hours the Pro worked, plus 2 hours (50% of the Shift time remaining but not worked).

Contact Qwick Support for assistance, and we will be glad to help you.