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Completion Rates Explained

Edited

Completion Rate is the stat that shows how reliable a Pro is

  • If a Pro works a Shift, the completion rate goes up or stays at 100%

  • If a Pro cancels a confirmed Shift within 24 hours of start time, the completion rate goes down

  • If a Pro fails to show on a confirmed Shift, the completion rate goes down

  • Pro Profiles will display the number of Shifts worked and the completion rate for those Shifts

If a Pro is suspended from the platform, any confirmed Shifts upcoming in the next 24 hours that are cancelled as a result of the suspension will count against the Pro. IE, if a pro has 4 Shifts worked and a 100% completion rate, then gets suspended for a Call Out or a No Show that cancels an upcoming Shift within 24 hours, their new completion rate will be 67% (4 Gigs worked of 6 Confirmed). Pros with high completion rates get selected more often.