Use the Connect tab to send a shift directly to a specific Professional or Pro Group. You can either:

• Offer an existing shift you've already posted.

• Create and send a new private shift directly to a Professional or Pro Group.

Direct shift offers are a great way to invite Professionals you've worked with before or fill shifts with people you trust.

Before sending a direct offer:

• Verify the location selector is set to the correct business location.

• Open the Connect tab.

• Search for a specific Professional or browse matching Professionals.

• You can also select a Pro Group if you want to invite multiple Professionals at once.

Use this option if you've already posted the shift.

1. Open the Professional's profile from the Connect tab.

2. Click Send Offer.

3. Select Offer Existing Shift.

4. Choose the posted shift you'd like to send.

5. Send the offer.

The Professional will receive a direct offer and can confirm the shift.

1. Open the Pro Group.

2. Click Send Offer.

3. Select the existing shift.

4. Send the offer.

All Professionals in the group will receive the invitation. The first eligible Professional to confirm will receive the shift.

Use this option when the shift hasn't been posted yet.

1. Open the Professional's profile.

2. Click Send Offer.

3. Select Create a Shift for This Pro.

4. Choose the shift date and time.

5. Complete the shift details, including:

   • Position

   • Pay rate

   • Arrival instructions

   • Shift details

6. Choose whether the shift should recur.

7. Review the information.

8. Click Post Shifts.

The Professional will receive a private shift offer that is only visible to them.

1. Open the Pro Group.

2. Click Send Offer.

3. Select Create a Shift for This Group.

4. Complete the shift details.

5. Review the information.

6. Click Post Shifts.

The shift will only be visible to members of that Pro Group. The first eligible Professional to confirm will receive the shift.

Private shifts are only visible to the recipient(s):

• Individual Professional: Only that Professional can view and confirm the shift.

• Pro Group: Only members of that Pro Group can view and confirm the shift.

These shifts do not appear to other Professionals on the Qwick marketplace.

• Offer Existing Shift: Sends a shift you've already posted to a specific Professional or Pro Group.

• Create New Shift: Creates a brand-new private shift while sending the offer.

Yes. Send the shift to a Pro Group. Everyone in the group will receive the offer, and the first eligible Professional who confirms will receive the shift.

No. Private shifts are only visible to the selected Professional or members of the selected Pro Group.

Yes. Search for the Professional in the Connect tab and send them either an existing shift or create a new private shift.

Yes. When creating a new shift, you'll have the option to make it recurring before posting.

In some situations, a Professional may have worked a shift but was never confirmed or matched to it in the platform. When this happens, the business may need to create a private shift so the Professional can be paid.

To complete this process:

1. Create a private shift for the Professional.

2. Set the shift duration to 15 minutes.

3. Send the direct offer to the Professional and have them confirm it.

4. After the shift has ended, update the shift date and worked hours to match the actual shift the Professional completed.

5. Submit payment as you normally would.

Important: This process should only be used when a Professional actually worked a shift but was not confirmed in Qwick. If you need assistance or are unsure whether this process is appropriate, contact Qwick Support before making changes. Our team can help ensure the Professional is paid correctly.

If you need assistance sending direct offers, creating private shifts, or paying a Professional for a special circumstance, contact Qwick Support by texting 79425 and we'll be happy to help.