If your staffing needs change, you can cancel an individual shift or an entire recurring schedule directly from the Qwick app or Business Dashboard.

• You can cancel a single posted shift at any time.

• If the shift is part of a recurring schedule, you can cancel either:

  • one occurrence, or

  • all future recurring shifts.

• During cancellation, you may be able to:

  • select a cancellation reason,

  • add notes,

  • rate the Professional (when applicable),

  • block the Professional from future shifts (optional).

• If you need assistance, text Qwick Support at 79425.

1. Open the Home page (for completed shifts) or the Schedule tab (for upcoming shifts).

2. Locate the shift you want to cancel.

3. Select the three-dot menu (•••) on the shift card.

4. Choose Cancel Shift.

5. Select the reason for the cancellation.

6. Add any additional details if prompted.

7. If available, you may also:

   • rate the Professional, and/or

   • block the Professional from working future shifts.

8. Confirm the cancellation.

If the shift belongs to a recurring schedule:

1. Open the Schedule tab.

2. Locate the recurring schedule.

3. Select the three-dot menu (•••) on the schedule banner.

4. Choose Cancel Shift.

5. Select whether you want to:

   • cancel only the selected shift, or

   • cancel all remaining recurring shifts.

If you plan to continue using part of a recurring schedule, do not cancel the entire recurring series until all completed shifts that should remain active have been worked and paid. Canceling the entire series too early may affect remaining scheduled shifts.

Yes. When canceling a recurring schedule, you'll be able to choose whether to cancel only the selected occurrence or all remaining recurring shifts.

Yes. The cancellation window allows you to remove the entire remaining recurring schedule if those shifts are no longer needed.

Yes. Depending on the cancellation, you'll have the option to:

• select a cancellation reason,

• leave additional notes,

• rate the Professional (when applicable), and

• block the Professional from seeing future shifts from your business.

Select the three-dot menu (•••) on the shift or recurring schedule, then choose Cancel Shift.

If you have questions or need assistance canceling a shift, text Qwick Support at 79425