How to create and use venue templates
1. Create venue templates while you post shifts
When you are in the "Where should pros show up?" section of the shift posting flow:
Click in the box below "Where should pros show up?" to open the venue templates pop-up, then click Add New.
Assign a venue nickname: Give it a clear name like "Main Kitchen," "Loading Dock," or "West Ballroom."
Enter the street address, city, state, and postal code.
Set parking details: Choose from three specific options: Free, Paid and Reimbursed, or Paid and Not Reimbursed.
Add arrival instructions (optional): Type out exactly where professionals should arrive to the shift (e.g., "Enter through the glass doors by the fountain.")
Upload a visual (optional): You can upload maps or photos (up to 40MB) to help pros find the entrance.
Press Create venue to save your template!
2. Apply a saved template
Once saved, venue templates will appear in a dropdown menu every time you post a shift. Selecting a nickname will automatically populate the address, parking type, and instructions.
Important things to know
Shared access: Venue templates are shared across your location. Any manager with access to your business profile can see, use, or delete templates created by colleagues.
Snapshot logic: When you post a shift, the app "captures" the template details at that exact moment. If you edit or delete the master template later, your already-posted shifts will remain unchanged so the pro always has the original information.
Manage in settings: To clean up or update your saved venue templates, click the box below "Where should pros show up?" to open the venue templates pop-up, then select the pencil icon next to the venue template you want to edit.
When posting schedules or events: The UI is slightly different when posting schedules or events, but venue templates remain accessible and editable in these posting flows as well. Instead of seeing "Where should pros show up?", you can open the venue template pop-up by clicking the pencil icon next to the location address on the page that says "Select an address for each shift".
💡 Tip: There is no limit to how many templates you can create! We recommend creating separate templates for different areas of your property (e.g., "Banquet Hall" vs. "Staff Entrance") to ensure professionals always have the most accurate GPS coordinates.