Help with Zeal

ID verification
Qwick uses Zeal's IDV software. Zeal is Qwick's third-party onboarding and payment processor. All pros using the Qwick platform are required to provid...
Identity verification (ID) + document help
If you are having trouble with the identity verification tools, please know your ID must be in hand and not expired. The ID verification system will ...
Lost/stolen cards or payment accounts
Qwick is unable to make any changes or updates to your payment account for security purposes. Zeal, our secure payment partner, is responsible for hel...
Standard transfer vs. instant pay
Qwick offers your shift pay in two ways: standard transfer and instant pay . You’ll have the chance to select which payment method you’d like each ti...
How do I contact Zeal?
For onboarding support, document upload problems, or tax form questions, please reach out directly to Zeal’s customer support by submitting a support ...
What happens if I earn $600+ in a year?
Zeal automatically tracks your earnings and will issue you a Form 1099 at year-end if necessary for tax purposes. Your 1099 form will be available for...
How does payment setup in Zeal work?
During your Zeal onboarding process, you will be asked to submit your debit card (which unlocks instant pay access) or bank account information for di...
How is my W-9 handled in Zeal?
When you onboard for Zeal, you will be required to complete and electronically sign a W-9 tax form. This form, along with your payment history and oth...
What is required for identity verification in Zeal onboarding?
When onboarding to Zeal, you will be asked to provide a government-issued photo ID, such as a driver’s license. You’ll be prompted to upload a photo o...
Updating/changing bank account payment methods
Tap on the Earnings tab on the home page of the app Tap the Payout Dashboard button Tap three lines at the top left and choose Settings Scroll do...
How to update your debit card
Tap on the Earnings tab on the home page of the app Tap the Payout Dashboard button Tap three lines at the top left and choose Settings Scroll do...